--- title: PurpleMango | Never miss a call again description: PurpleMango helps Australian personal care businesses stop missing calls, losing bookings and chasing leads. Your phone, answered 24/7. --- Melbourne, Australia · Taking calls now # Every call answered. *Even when you can't.* Missed calls cost you bookings. PurpleMango makes sure every call is answered, every lead is followed up, and every appointment is booked around the clock. [Request a demo call →](https://releasemortgage.com.au/purplemango-home#try-it) [Hear it in action](https://releasemortgage.com.au/purplemango-home#demo-call) <1sAnswer time 24/7Always on AULocal numbers 0Missed calls what we solve ## Sound familiar? These are the exact problems that cost personal care businesses bookings, revenue and time every single week. 📵 ### Calls ringing out during appointments Your team is with a client. The phone rings. No one answers. The caller hangs up and books with your competitor down the road. Every call is answered immediately even when your hands are full. 🌙 ### After-hours enquiries going nowhere Someone sees your Instagram at 9pm and calls to book. They get voicemail. By morning they've forgotten about you. We answer and book appointments after hours, on weekends and on public holidays. 📋 ### Spending hours on the phone doing admin Booking confirmations, rescheduling, answering the same FAQs fifty times a week. Your team's time is worth more than this. Routine calls are handled automatically. Your team focuses on clients in front of them. 🔁 ### Leads who never hear back A new enquiry comes in. It gets noted down. Then the day gets busy. By the time someone follows up it's too late. Leads are called back automatically qualified and booked before they cool off. 💸 ### No-shows draining your schedule A client doesn't show. That slot sits empty. You find out too late to fill it. It happens every week. Appointment reminders and confirmations go out automatically, slashing no-show rates. 📞 ### Peak times overwhelming your front desk Monday mornings. Post-holiday rushes. Three people calling at once and only one person to answer them all. Multiple calls are handled simultaneously. No queues, no hold music, no lost bookings. who we help ## Built for businesses that run on bookings Personal care, health and service businesses across Melbourne where a missed call means a missed booking. ✨ Bookings · enquiries · gift vouchers Beauty & Skin Clinics Skin clinics and beauty studios miss bookings every time staff are treating clients. We answer those calls and book the appointments. 🪷 Appointments · packages · cancellations Massage & Day Spas Spas run on relaxation not ringing phones. We handle inbound calls so your therapists can stay present with their clients. 🦷 New patients · booking · recalls Dental & Allied Health Clinics lose new patients daily to unanswered calls. We capture every enquiry and book them in before they call your competitor. ✂️ Cuts · colours · rescheduling Hair Salons Stylists can't pick up mid-cut. We answer on their behalf, capture the booking and fill the diary without anyone putting down the scissors. 🏋️ Memberships · classes · trial sessions Gyms & Fitness Studios Studio enquiries peak when your team is on the floor coaching. We qualify the lead and get them booked for a trial session automatically. 💅 Nails · waxing · tanning Nail & Waxing Studios Small studios with one or two staff can't answer and treat at the same time. We make sure no booking walks out the door unanswered. hear it in action ## Sounds like your receptionist. Works every hour of the day. Your callers speak to a warm, natural voice that knows your business. It answers questions, handles bookings and hands off to your team only when it needs to. - Answers in under a second, every time - Natural Australian voice and not a robot - Books directly into your calendar - Handles multiple calls at the same time - Full transcript of every call delivered to you - Escalates to a human when it matters [Request a demo call →](https://releasemortgage.com.au/purplemango-home#try-it) Sophie · Melbourne Beauty Studio +61 3 XXXX XXXX Sophie Thanks for calling! You've reached Melbourne Beauty Studio. How can I help you today? Caller Hi, I'd love to book a facial, do you have anything this week? Sophie Absolutely! We have Thursday at 11am or Friday at 2:30pm available. Which works better for you? Caller Friday at 2:30 would be perfect. Sophie Lovely! Can I grab your name and a mobile number to send you a confirmation? Caller Yeah, it's Sarah, 0412 345 678. Sophie Perfect Sarah, I've booked you in for Friday at 2:30pm. You'll get a confirmation shortly. We'll see you then! Call in progress · 1m 38s · Appointment booked ✓ pricing ## Simple, all-inclusive pricing Setup, onboarding and ongoing support included. No lock-in beyond the initial 3-month commitment. ### Starter One voice agent for businesses ready to stop missing calls. $297/mo 3 month minimum · billed monthly - 1 voice agent - 200 calls per month - Inbound call answering - Appointment booking - Full setup & onboarding - Local Australian number - Call transcripts & summaries - Outbound follow-up campaigns - CRM & calendar integration [Book a chat](https://releasemortgage.com.au/purplemango-home#try-it) Most popular ### Pro Multiple agents and outbound follow-up for growing businesses. $397/mo 3 month minimum · billed monthly - 3 voice agents - 500 calls per month - Inbound + outbound calling - Appointment booking & reminders - Full setup & onboarding - Local Australian number - Call transcripts & summaries - Outbound follow-up campaigns - CRM & calendar integration - Priority support [Book a chat](https://releasemortgage.com.au/purplemango-home#try-it) ### Enterprise High-volume calling and custom builds for larger operations. $597/mo 3 month minimum · billed monthly - 10 voice agents - 1,500 calls per month - Inbound + outbound calling - Appointment booking & reminders - Custom agent builds - Local Australian number - Call transcripts & summaries - Outbound follow-up campaigns - CRM & calendar integration - Dedicated support & monthly reviews [Book a chat](https://releasemortgage.com.au/purplemango-home#try-it) Custom ### Tailored For complex requirements, unique call flows or businesses that want to bring their own systems. Let's talk Flexible terms available - Setup-only option available - Bring your own calling system - Custom call flows & logic - Custom integrations - Dedicated onboarding - Multi-location support - White-label options [Get in touch](mailto:hello@purplemango.io?subject=Custom%20plan%20enquiry) hear how it sounds for your business ## Want to know what it would sound like for your business? Fill in your details and we'll call you back with a live demo tailored to your industry. You'll hear exactly what your callers would experience when they ring you. 01 #### Tell us about your business Takes less than a minute. No commitment required. 02 #### We call you with a live demo You'll receive a real call from a voice agent configured for your industry, so you can hear it firsthand. 03 #### We build it around your business If it's a fit, we map out your specific call flow and get you live within days. Hear how it sounds for your business Enter your details and we'll call you back with a live demo. No commitment, no sales pitch. ## Stop losing bookings to missed calls. Every unanswered call is a booking that went elsewhere. Let's fix that. [Request a demo call →](https://releasemortgage.com.au/purplemango-home#try-it) [Email us](mailto:hello@purplemango.io) Already a client? Access your dashboard to manage agents, view call logs and update your settings. [Log in to your account →](https://app.purplemango.io/login)